Accident and Emergency

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Key Info


Countess of Chester Hospital NHS Foundation Trust





What We Did

The Trust’s existing emergency department was built in 1990 but demand for accident and emergency services has almost doubled in this time.  Gilling Dod Architects have designed a facility that will not only keep pace with future demand but also provide the Countess of Chester staff with a better working environment and most importantly, improve the experience for patients.

The first phase of work has seen the creation of a new triage assessment area, waiting area, treatment facilities together with a new external canopy.  The new modern and comfortable facilities also include a separate children’s area for safeguarding reasons, with a dedicated paediatric reception.  

The ambulance handover bay has been improved by creating a specific entrance for paramedics.  Additional car parking spaces are also provided for public and staff.

A second phase of the scheme will use space left behind in the existing unit to improve efficiencies in operational flow.  There will also be an upgrade & refurbishment of the interior to improve the patient experience as they move through the department.